Rent-A-Nerd Computer Services Inc.


Established in 1997, Rent-A-Nerd® provides friendly and reliable computer and technology professionals to our corporate and educational clients in British Columbia.

 

We come to you and work on site

Our role is based on what you require

We provide 24x7 support & monitoring

Our nerds are friendly & speak non-nerd

 

We find practical solutions to our clients' technology problems and work with them to achieve their goals. Tell us how we can help you!


About



Back in the early 1990’s I arrived at a client site and someone exclaimed, “We’re saved! The Rent-A-Nerd is here!”

Although a joke at the time, the name stuck. When I started to grow my ‘one man show’ into a business, I decided to use the name. “Rent-A-Nerd®” has always embodied what we stand for: A positive, light hearted group of, well, nerds!

Throughout the 1990’s and into the 2000’s Rent-A-Nerd® grew fast. At one point we had almost two thousand customers in Metro Vancouver. As much as we loved what we were doing, it was starting to become clear that we needed to change things – servicing such a broad range of customers meant we were good at many things but great at few.

In 2005 we focused the company on small to medium organizations and we severely limited our customer base so that we could provide the best possible support to our clients. Even today we interview prospective clients as much (sometimes more) than they interview us. Regardless of how profitable taking on a potential client could be, if we don’t believe we can provide the best possible service to them, we will refer them to another service company.

Our current client base includes educational facilities, mining companies and a mixture of professional companies. We provide the majority of our service in Metro Vancouver but travel where our clients need us – including in the last few years to Northern BC, Alberta, Mexico, Peru & Argentina.

One of the other ways I think we’re different than many of our competitors (other than having friendly, professional & funny nerds) is that we do the majority of our work onsite, with our clients. Yes, we can and do work remotely – especially in emergencies or to support remote areas – but we prefer to be there, in our client’s office. By being there in person we can build a relationship better and learn about our client’s needs more than simply being a random voice on the telephone.

If you’re interested in how we can help you, we’d love to meet with you. Give us a call or send us an email.

At Rent-A-Nerd®, we’re here to help.

Michael Romaniuk
Founding Nerd

Our Team

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Mike Romaniuk


I started providing computer services twenty years ago, something that grew to become Rent-A-Nerd Computer Services. Although every client I work with is special, I've learnt that their needs aren't unique:

They want a friendly, professional team that gets the job done.

The nerds we have at Rent-A-Nerd are incredible. If I'm not a specialist with a certain technology or problem, chances are the one of the other nerds are. If none of us can help directly, we'll find someone else who can while ensuring everything is completed to our standards & our client's needs.

At Rent-A-Nerd®, we’re here to help.

Professional

  • Apple Certified Help Desk Specialist
  • Apple AppleCare Certified Technician
  • BC Safety Authority Field Safety Representative (Low Energy)
  • Cisco Certified Design Associate
  • Cisco Certified Entry Networking Technician
  • Cisco Certified Network Associate - Routing and Switching
  • Cisco Certified Network Associate - Security
  • CompTia A+ Certified Technician
  • CompTia Network+ Certified Technician
  • CompTia Security+ Certified Technician
  • CompTia Project+ Certified Technician
  • Meraki/Cisco Certified Meraki Networking Associate
  • Microsoft Certified IT Professional - Enterprise Administrator (2008)
  • Microsoft Certified Professional
  • Microsoft Certified Solutions Associate - Windows Server (2012)
  • Microsoft Certified Solutions Expert - Server Infrastructure (2012)
  • Microsoft Certified Systems Administrator - Windows Server (2000 & 2003)
  • Microsoft Certified Systems Engineer – Windows Server (2000 & 2003)
  • First Aid (OFA Level 1), WHMIS, Transportation of Dangerous Goods, Bear Aware, Confined Space Awareness, Fall Arrest Protection Awareness

Personal

When I'm not helping our clients, you'll likely find me out doing a swim, bike or run. In the last few years I've competed in Ironman Canada, Ironman Arizona, Challenge Penticton, Ultraman Canada and countless other events.

I also enjoy travelling. In recent years I've relaxed in Maui, raced in Florida & San Francisco, hiked in Peru and explored Iceland. Going to Iceland was a very special trip for me. Halfway through the trip, I did a side trip to the Island of Grimsy off of the north coast of Iceland. While there, at the marker for the Arctic Circle, I got engaged. In the spring of 2015, North of Kona Hawai'i, I got married. I'm looking forward to the possibilities & future events that will come from that!

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Ray Raggett


With over 20 years in customer service, I have come to realize that the average consumer will see two levels of truly acceptable service:

“it was great for the price paid”
and
“it was more than ever anticipated”.

At Rent-A-Nerd, I’ve always strived to exceed what is anticipated and look for the areas that are going beyond the expected. My goal is to provide the best service imaginable and then go beyond it.

At Rent-A-Nerd®, we’re here to help.

Professional

  • Apple Certified Associate - Mac Integration 10.9 & 10.10
  • Apple Certified Associate - Mac Management 10.9 & 10.10
  • BC Safety Authority Field Safety Representative (Low Energy)
  • CompTia A+ Certified Technician
  • CompTia Network+ Certified Technician
  • Google for Education: Basics, Online Basics & Online Professionals
  • Google for Work: Google Apps Administrator Fundamentals
  • Meraki/Cisco Certified Meraki Networking Associate
  • Microsoft Certified Professional
  • Microsoft Certified Solutions Associate - Windows Server (2012)
  • Microsoft Certified Solutions Expert - Desktop Infrastructure (2012)
  • Microsoft Certified Solutions Expert - Server Infrastructure (2012)
  • Microsoft Certified Systems Administrator - Windows Server (2003)
  • First Aid (OFA Level 1), WHMIS, Transportation of Dangerous Goods, Bear Aware, Confined Space Awareness, Fall Arrest Protection Awareness, Fire Safety, Lock Out / Tag Out, Working Alone Safely

Personal

For those who know me, they know I dedicate a lot of my life to various work projects and tasks. A side from that, I really do try to do a lot of varied and exciting things. From parachuting, paragliding, glider flying, bungee jumping, ziplining, white water rafting to petting tigers - I aim to always look for new and exciting things to try at least once! Sometimes this get to integrate nicely with travelling, something I thoroughly enjoy doing. This last year has seen a series of North American trips and adventures while I have completed half marathon and other races.

Locally, I try to keep as active as I can, hiking, running, biking and exploring our beautiful province.

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Katie Romaniuk


I’ve come to learn that the first step in helping every client is to listen carefully to their exact problems and needs.

I truly love the challenge of troubleshooting, isolating and correcting problems

– both simple and complicated –
for our clients. Whether it be as easy as a couple keystrokes or as hard as to require hours of time, my end goal is to make you happy.

At Rent-A-Nerd®, we’re here to help.

Professional

  • Apple AppleCare Certified Technician
  • Bachelor of Applied Science in Chemical and Biological Engineering
  • Bachelor of Science in Honours Biochemistry
  • CompTia A+ Certified Technician
  • Meraki/Cisco Certified Meraki Networking Associate
  • Microsoft Certified IT Professional (2008)
  • Microsoft Certified Professional
  • Microsoft Certified Solutions Expert - Communication (2013)
  • Microsoft Certified Solutions Associate - Windows Server (2012)
  • Microsoft Certified Solutions Expert - Server Infrastructure (2012)
  • First Aid (OFA Level 1), WHMIS, Confined Space Awareness, Fall Arrest Protection Awareness

Personal

When I am not a Nerd, my favorite place to be is outside. I enjoy skiing, hiking, snowshoeing in the mountains, camping, cycling and kayaking. Some of my favorite recent hikes have included the West Coast Trail (BC), the North Coast Trail (BC) and 12 days of trekking around Machu Picchu. I also love to travel and have spent time in South East Asia, Australia, North America, Europe, England, Iceland and Peru.

Some other things people don't know about me is that I enjoy being artsy and crafty. For example, I recently learned how to make my own soap and how to knit. I also like making and decorating cakes and have even made a couple of tiered wedding cakes.

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Rob Kuszak


Coming from an extensive background in customer service, I've always found work and life to be most satisfying when interacting with people. I find it most rewarding when I can

help people leverage their technology

to make things better for them and accomplish their goals.

Having worked on and dissected countless computer systems, electronics and gadgets, I've developed an infatuation with technology and the potential it holds. If something is capable of being fixed, I'm up to the challenge of making it happen.

At Rent-A-Nerd®, we’re here to help.

Professional

  • Apple Certified Associate - Mac Integration 10.10
  • Apple Certified Associate - Mac Management 10.10
  • Apple Certified Mac Technician (2015)
  • CompTia A+ Certified Technician
  • CompTia Network+ Certified Technician
  • Google for Education: Basics, Online Basics & Online Professionals
  • Google Trainer Essentials Apps+Chrome
  • Meraki/Cisco Certified Meraki Networking Associate
  • Microsoft Certified Professional
  • Microsoft Certified Solutions Associate - Windows Server (2012)
  • First Aid (OFA Level 1), WHMIS, Confined Space Awareness, Fall Arrest Protection Awareness, Fire Safety

Personal

When I hang up the Nerd shirt at the end of my day, I can typically be found juggling a variety of different responsibilities. The greatest and most rewarding parts of my day are when I get to spend time with my family and renovate things at home.

The things that keep me smiling and energized are the simple things in life. I've found by going to the gym, out for a jog or trying random events like a half marathon or Tough Mudder are great ways to disconnect from technology to get refreshed.

Even with a fairly busy schedule, I love to try new things, challenges and explore. I hope to do more traveling in BC and possibly a trip to visit parts of Europe over the next couple of years.

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Richard Tang


My philosophy in life is

‘commit and be awesome’.

When helping customers I commit to bringing value and a positive experience.

My background is varied and ranges from helping a single user to being the architect behind a major IT projects. I bring that background to everything I do to help my clients.

At Rent-A-Nerd®, we’re here to help.

Professional

  • Bachelor of Science (Biology)
  • Cisco Certified Entry Networking Technician
  • Cisco Certified Network Associate - Routing and Switching
  • Cisco Certified Network Associate - Security
  • CompTia A+ Certified Technician
  • Meraki/Cisco Certified Meraki Networking Associate
  • Microsoft Certified Professional
  • Microsoft Certified Solutions Associate - Windows Server (2012)
  • Microsoft Certified Solutions Expert - Server Infrastructure (2012)
  • Microsoft Certified Systems Administrator - Windows Server (2000)
  • Microsoft Certified Systems Engineer – Windows Server (2000)
  • VMWare Certified Professional
  • First Aid (OFA Level 1), WHMIS

Personal

When I am not being a nerd and helping clients I try to spend time outdoors or with friends. Often I am found on local mountain bike trails trying to keep my teeth, on the road biking to keep fit or enjoying hikes around Vancouver.

While I am not a racer, I do enjoy challenges. Every year I endeavor to do something crazy, like Tough Mudder. It is the same grit and determination that I use to solve problems that I use to climb those walls and to navigate those trails.

My goal in life is to enjoy both work and play, and so far everything is awesome :)

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Javaughn Langlois


I have an extensive background in business systems analysis implementing Lean & Six Sigma bringing

continuous improvement and quality management

methods to complex systems and process problems, and leveraging technology to achieve key business objectives.

It’s my duty to constantly scrutinize our client’s current systems, even if the systems in place are producing the desired results, and figure out how to produce greater results in less time and less cost.

At Rent-A-Nerd®, we’re here to help.

Professional

  • CompTia A+ Certified Technician
  • CompTia Network+ Certified Technician
  • CompTia Security+ Certified Technician
  • First Aid (OFA Level 1), WHMIS, Bear Aware, Confined Space Awareness

Personal

I did not hesitate for one moment to move across country to Vancouver from Windsor, Ontario to be a Nerd after noticing that the Rent-A-Nerd head office was in the middle of False Creek, according to Google Maps! I thought to myself, “Having to scuba dive to the office every morning is a story I can tell that I just can’t pass up!”

For exercise, I’ve been told that what I do isn’t technically considered "push-ups", but rather bench-pressing the Earth. And when I’m not using orbiting spheres to build up a light sweat, I’m usually shooting infinitely smaller ones on the basketball court; it’s probably in your best interest not to challenge me 1-on-1 – you won’t score a basket.

On the other side of things, I’ve learned the hard way that my greatest weakness is not being able to type with boxing gloves on, so now I reluctantly respond to support tickets bare-handed. Such is life, I suppose. As for intellectual stimulation, I enjoy reading what's between the lines, but that shouldn't impress you because I assure you it's nothing - really.

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Ruben Cuesta


I have over 25 years of experience assisting and helping people across the Americas to do their jobs in an easy and, if possible, more efficient manner through the use of technology. I joined Rent-A-Nerd because we share the same professional values:

where customer satisfaction and needs are at the top of the list

and our performance is evaluated by the quality of service provided - not the quantity of hours billed. In all these years, I learned that IT support is 90% about listening and understanding user needs and 10% about technology. It's about making the humans happy, not just the computers. At Rent-A-Nerd®, we’re here to help.

At Rent-A-Nerd®, we’re here to help.

Professional

  • Bachelor of Information Technology
  • Bear Aware, Confined Space Awareness

Personal

I moved from Mexico city and called Vancouver home with my family several years ago (I am still not sure why as it was very sunny back there). All this time in Canada has been a very challenging but rewarding journey -starting from the language, to the culture and food.

It's my personal goal to find new places or activities about the city every year. I love traveling and visiting family relatives and friends. I enjoy the great cities as well as the small coastal ones. I guess that message that I heard once got stuck in my head, “if you want me to learn where that place is, then bring me there so I can remember it.”

Since all my kids are mid-teens and older, our family activities have a wide variety - from going to the movies or playing video games at home to laser tag or wild play. For exercise, I try to keep up with my wife, kids and dog's pace, believe me this is a really hard work out, however I still attend the gym on a regular basis.

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Richard Van Luven


I have had the great privilege to assist remote industrial clients throughout Western Canada. The opportunities provided unique challenges such as extreme weather and rapid growth, yet regardless of such challenges, uptime remains critical.

Every IT decision not only has to be right for the present, but must work into the future.

I enjoy working with our clients to achieve this.

At Rent-A-Nerd®, we’re here to help.

Professional

  • BC Mine Rescue (Surface) Training (2008)
  • CompTIA A+ Certification
  • Network / Internet Support Specialist Diploma
  • OKIData Print Services Certification
  • Xerox Print Services Certification
  • WHMIS, Bear Aware, Confined Space Awareness

Personal

A Nerd on the clock and a Nerd when at ease, I find I stay sharpest when I work with technology beyond the scope of the office. Fortunately, fate has placed me amongst friends and acquaintances who are consistently able to break things. As such, a good deal of my off-time is spent "honing my craft" in this manner, which in turn makes me better when on the job.

When not Rent’d Out or at home elbows-deep in some archaic technological relic, I am often out exploring the many backroads this vast and varied province has to offer. One could spend a lifetime town-hopping around and still see something new as the seasons change.

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Brian Koryzma


With comprehensive knowledge in customer service, and a passion for technology, I find myself in a unique situation where I can relate to the client’s situation, and also have the knowledge to assist them resolve their concern.

When you’re happy, I’m happy

Striving to achieve the end result of making the client happy is what makes me an asset on any site. At the end of the day, using my strong work ethic I am not satisfied until the situation is resolved or in the process of being resolved.

At Rent-A-Nerd®, we’re here to help.

Professional

  • Google for Education: Google Educator
  • First Aid (OFA Level 1), WHMIS, Bear Aware, Confined Space Awareness, Fall Arrest Protection Awareness, Fire Safety

Personal

On a day to day basis I strive to make myself a better person, and be true to the people in my life. Being physically fit and eating right is a large part of my life, and also a bit of my downfall. Sacrificing sleep and ridiculously early bedtimes in order to go to the gym before a normal workday is the result of that dedication. When I am not at the gym or work I enjoy hiking, running, and playing softball whenever it is not below 5 degrees or snowing.

Friends and family are a large part of my life. I pride myself in surrounding myself with people I find have the same values as myself. Starting with my selfless and beautiful wife, and extending to all my friends I hold close. There is almost nothing I would not do for my friends and family.

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Gerard Theriault


As a former Editor of a newspaper, I bring with me years of customer service experience. Attention to detail has taught me to listen attentively to clients without making assumptions.

Having a passion for technology made becoming a Nerd a simple career move. Just the thought of what tomorrow may bring keeps me wanting to get up and face the challenges.

Being in pressure situations just makes you work at your highest level and when you accomplish that, your clients receive the full benefits.

At Rent-A-Nerd®, we’re here to help.

Professional

  • CompTia A+ Certified Technician
  • CompTia Network+ Certified Technician
  • CompTia Security+ Certified Technician
  • Microsoft Certified IT Professional - Enterprise Administrator (2008)
  • First Aid (OFA Level 1), WHMIS, Bear Aware, Confined Space Awareness, Fall Arrest Protection Awareness, H2S Alive

Personal

When not in my Nerd clothes, I can be found doing a number of things not excluding fishing, camping, swimming, walking, hiking, horseback riding or playing darts with friends and family. My real passion however, lies at home with my 2 youngest children.

A son in his mid teens can be very rewarding (most of the time) and an Autistic Angel of 12 years teaches me about overcoming boundaries every day. On the quiet side of things I can be caught (and at times even be heard) playing the guitar, I find that playing and writing music is a great way to relax.

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Karolina Sabat


With a compassionate understanding of the daily struggles with technology, a personable connection with clients can be built to develop a strong understanding of their needs.

You have to get them to help them.

Communication is really important in developing a relationship. If you ask the right questions, it can help paint a clearer picture of the situation - I strive to achieve this connection and make sure nothing is lost between the layers.

At Rent-A-Nerd®, we’re here to help.

Professional

  • Bachelor of Arts in Psychology
  • Currently pursuing a minor in Computer Science
  • First Aid (OFA Level 1)

Personal

When I am not a Nerd...I am still kind of nerding about. You'll often find me fiddling with my pc or playing a video game. Sometimes I can be found reading a comic or creating an odd piece of art. I really love all forms of art - from cable management (yes, it's an art and if you don't believe me, there is a whole subreddit dedicated to the craft!) to photography to drawing and painting; I've recently gotten an interest in digital work and animation as well.

I try to stay active to balance out the amount of time I spend online or haunched over my "creative station" by riding my bike(s), hitting trails, or getting a workout in at the gym. Oh yeah, I like dogs a lot and one day I will have a big house so I can have like five...ok ok maybe just two!

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Dan Harris


“If you are not directly and actively making your customer happy, you are not doing your job.”

One of the main outcomes I have heard from satisfied clients whilst working in the IT industry for the past 16 years, is having someone who resolves their issue, but then also goes the extra mile to make sure the customer is involved in the process and understands the work carried out.

I pride myself on the relationships I build with my customers by being able to explain the technical in non-technical terminology and work with them to support their needs in a proactive manner.

At Rent-A-Nerd®, we’re here to help.

Professional

  • CompTia A+ Certified Technician
  • VMware Technical Sales Professional 4.0, 4.5, 5.0

Personal

I lead a fairly active life exploring my new hometown of Vancouver; either cycling, hiking, or cross-country skiing. When not out and about I can be found pursuing my passions of IT, servicing my own PC and improving my home audio and cinema system.

With all my family back in the UK I rely on my network of friends here who support me and, in return, I help support them with their IT problems. A person is only as strong as their weakest link, which is why I always try to help others whenever possible so that we share in each other’s strengths and knowledge.

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Steve Fishburn


With a design and technical background, I always find myself happiest when working with people face to face. Whether it is troubleshooting an issue, installing some new hardware or working on a background workflow for a website. what gives me the most satisfaction is looking back on the final result and knowing it's not just good, but great.

Even once a project is finished it should always be monitored and looked at to see how it can be improved, through valuable user feedback and testing. You take it on as yours and your responsibility to ensure it is always

as great as it can be and should never settle for less.

At Rent-A-Nerd®, we’re here to help.

Professional

  • Bachelor (Hons) of Arts (Graphic Media Studies)
  • Higher National Diploma in Digital Media Production
  • Intermediate System Administration for Solaris 9 OE
  • First Aid (OFA Level 1), WHMIS, Bear Aware, Confined Space Awareness, Working Alone Safely

Personal

I see life as an adventure, and on that basis I moved to Canada from England. I have now made a life here and like to make the most of the outdoor lifestyle BC has to offer while gaining new experiences. While enjoying technology and techie toys, I am also a big “petrol head” (as we say back at home) and enjoy car and motorcycle activities, in fact, I was lucky enough to get into central Europe a few times a year on the Motorbike to tour. I could talk about motorbikes and cars for hours.

I also have a strong background in design and love being creative - I'll often be out and about taking photos or videos, or found on my Mac in Adobe Creative Suite editing, creating motion graphics or designing a website before hand coding it while listening to some EDM.

Contact Us

Pick up the phone and give us a call. Or write us an email. Or use the form on the right. We're happy to talk to you in whatever way is easiest and most convenient to you!

Existing Customers

Are you a current customer who needs help? Please click here to go to our trouble ticket system.

Telephone:

604-268-NERD (604-268-6373)

Email:

office@rent-a-nerd.ca

Shipping Address:

34A - 2755 Lougheed Hwy
Suite 566
Port Coquitlam, BC, V3B 5Y9

Send Us a Message